Exit Surveys provide an important measure for managers. In a world where increasing focus is on retaining talent, voluntary attrition should be a key focus for organisations. While some organisations have in-depth interviews that have their merit, a survey brings out greater degree of openness in general in terms of scores on a Likert scale.
We recommend 4 measures be taken up for closer study through an exit survey:
1. Reasons for Joining and Leaving,
2. Direct Supervisor,
3. Company Strategy and Leadership,
4. Compensation and Benefits.
5. Net Promoter Question